Source of Funds
Source of Funds will always appear as green once the questionnaire has been completed by the individual. If the check is blue, the Source of Funds has not yet been completed by the individual.
The information inputted during the check will be shown to you within the portal, as shown in the example below.
You will be able to download the Source of Funds as a PDF, including the evidence attached by the individual as part of the check.
You will not be able to pass/fail the Source of Funds check however you can send a new Source of Funds journey to the individual if you have not received all the information you need by following the process here. Alternatively you can additional documents you have obtained from the individual either via supporting documents or evidence.
Open Banking
Open Banking will always appear as green once it has been completed by the individual. If it is blue, the individual has either not completed the journey yet or they have chosen not to connect to their bank via Open Banking.
The data from the Open Banking will be shown to you within the portal, as shown in the example below.
You will not be able to pass/fail the Open Banking however you can send a new Source of Funds or Open Banking journey to the individual if you have not received all the information you need by following the process here.
Got any questions?
If you have any questions please reach out to the Credas support team by logging a support ticket using the 'Submit a Ticket' button at the top of the knowledge base.
We are committed to continually improving our support resources for you. We would greatly appreciate your feedback below to help us enhance your experience.
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