User permissions
User permissions can be set up on an individual basis if you have a small number of users or alternatively you can set up user roles and groups with select permissions.
Please note that if a user has been added to a User Group or has been assigned a User Role (with their own permissions), user permissions will then be usurped.
To assign user permissions, you will need to access the Admin Portal. To access it you need to click on the 'Portal' drop down within the header of your portal. You will then be presented with a drop down list. If you cannot see an option for 'Admin Portal', you do not have the relevant permissions and will need to speak to your administrator to add the relevant permissions.
If you would like to learn more about using the Admin Portal including what the user permissions do, please see our Admin Portal User Guide here.
If you are unclear of the settings you need or wish to clarify anything, please contact our support team for further details or access our guide here. The list of permissions available to you may differ depending on your portal settings.
Got any questions?
If you have any questions please reach out to the Credas support team by logging a support ticket using the 'Submit a Ticket' button at the top of the knowledge base.
We are committed to continually improving our support resources for you. We would greatly appreciate your feedback below to help us enhance your experience.
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