Ongoing Monitoring

Ongoing Monitoring will automatically re-run PEP & Sanctions checks for a period of your choosing. This includes regular checks and updates to verify that no new risks or issues have arise that could impact the transaction. 

Please note Ongoing Monitoring is a chargeable feature. 

Turning on Ongoing Monitoring

1. To turn on Ongoing Monitoring on a portal wide basis, you will need to access the 'Settings' tab in your portal. This will mean that all checks sent out will automatically have the Ongoing Monitoring settings applied.

2. You will then need to go into the Ongoing Monitoring section below.

3. Click the 'Enable' button before then choosing the length of time you wish to have Ongoing Monitoring applied for. 

4. Click 'Save Changes'.

Ongoing Monitoring Notifications

To add Ongoing Monitoring notifications to a user, you will need to access the Admin Portal. To access it you need to click on the 'Portal' drop down within the header of your portal. You will then be presented with a drop down list. If you cannot see an option for 'Admin Portal', you do not have the relevant permissions and will need to speak to your administrator to add the relevant permissions.

If you would like to learn more about using the Admin Portal, please see our Admin Portal User Guide here.

1. Once you are in the Admin Portal, click on the user you wish to add ongoing monitoring notifications too.

2. Next, click into the 'Notifications' tab on a users profile, as can be seen below. You will then be presented with a list of notifications available. 

3. To turn on ongoing monitoring notifications, toggle on 'ongoing monitoring alert' under Email notifications. You will also need to turn on either/both 'own invites only' or 'all invites' depending on which checks you wish to receive notifications for. The example below has turned on 'ongoing monitoring' email notifications for both the users own checks, and all other checks sent out in the portal.

Ongoing Monitoring Example

1. An example Ongoing Monitoring email alert can be seen below.

2. You will then find that the PEPs & Sanctions tab on the individuals tab appears as 'pending validation'.

3. The results will appear the same as if you had just ran the check on them. For more information on reviewing PEPs & Sanctions results, please click here.

Turning off Ongoing Monitoring

If you would like to cancel Ongoing Monitoring for an individual, you can do so by clicking into 'Sanctions and PEPs' tab on the individuals profile. If Ongoing Monitoring is running for the individual, you will see the below option to 'Cancel Monitor'. 

If you would like to cancel Ongoing Monitoring on a portal wide basis (please note, this will stop Ongoing Monitoring automatically applied to all future) checks, you can turn it off in the 'Settings' tab of the portal. 

1. Toggle off 'Ongoing Monitoring'

2. Click 'Save Changes'.

You can turn Ongoing Monitoring back on at anytime. 

Got any questions?

If you have any questions please reach out to the Credas support team by logging a support ticket using the 'Submit a Ticket' button at the top of the knowledge base.

We are committed to continually improving our support resources for you. We would greatly appreciate your feedback below to help us enhance your experience.