Development
Performance Issues
We are currently implementing improvements aimed at enhancing overall database performance.
As part of this, we have updated the system’s search functionality. Previously, searches allowed partial matching within names and other fields. Searches will now return results when matching from the beginning of names, email addresses or telephone numbers.
We do not anticipate any impact on user experience or ability to locate records, however this change is expected to deliver performance improvements.
If you have any queries on the work we are doing behind the scenes to improve performance issues, please contact our support team.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article
Join our live training sessions
Whether you're new to Credas or simply looking for a refresher, we’ve got you covered! We now offer regular training sessions designed to help you get the most out of the Credas platform. These sessions are tailored to different product areas, including: - AML / ID verification - Right to Work - Our brand-new Credas Lettings solution - Admin / advanced training In each session we will walk you through how platform works and answer any questions you may have.
See our full training schedule