Managing Users Manual

Created by Hannah Rowe, Modified on Tue, 19 May at 4:40 PM by Hannah Rowe

Please note: The information in this guide may only be relevant to clients using Credas directly via Credas Connect

Managing Users (The Admin Portal)

This guide is desgined to help you navigate the admin portal and includes the following information:

  • How to add new users and reset passwords
  • Notifications
  • User groups, roles and permissions.


You can download the guide by clicking the button below:

Got any questions? 

If you have any questions please reach out to the Credas support team by contacting us here


We are committed to continually improving our support resources for you. We would greatly appreciate your feedback on this article to help us enhance your experience.

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Join our live training sessions

Whether you're new to Credas or simply looking for a refresher, we’ve got you covered! We now offer regular training sessions designed to help you get the most out of the Credas platform. These sessions are tailored to different product areas, including:

- AML / ID verification
- Right to Work
- Our brand-new Credas Lettings solution
- Admin / advanced training

In each session we will walk you through how platform works and answer any questions you may have.

See our full training schedule