An Introduction to Credas & our Support Resources

Created by Hannah Rowe, Modified on Wed, 11 Sep, 2024 at 8:59 AM by Hannah Rowe



An Introduction to Credas



Welcome to Credas! We have created a range of support resources which we hope will help you make the most out of Credas. Our support resources include:


  • A detailed user guide on how to use the portal - click here to access
  • A managing users guide on how to use our admin portal, including setting up new clients, setting permissions and adding notifications - click here to access
  • A knowledge base for your clients which you can direct them too or download the resources yourselves, that includes step-by-step guides on how to complete our standard journeys - click here to access


As well as the stand-alone guides mentioned above, we also have a variety of articles and videos on this knowledge base covering all areas of the portal including FAQs and troubleshooting. 


Table of Contents





Got any questions?

 

If you have any questions please reach out to the Credas support team by logging a support ticket using the 'Submit a Ticket' button at the top of the knowledge base.




We are committed to continually improving our support resources for you. We would greatly appreciate your feedback below to help us enhance your experience. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Join our live training sessions

Whether you're new to Credas or simply looking for a refresher, we’ve got you covered! We now offer regular training sessions designed to help you get the most out of the Credas platform. These sessions are tailored to different product areas, including:

- AML / ID verification
- Right to Work
- Our brand-new Credas Lettings solution
- Admin / advanced training

In each session we will walk you through how platform works and answer any questions you may have.

See our full training schedule