Safe Harbour Results

Safe Harbour Results

When your client has completed their check, the Safe Harbour tab will appear as orange, as it will always need your manual review. 

If the Safe Harbour tab still presents as blue, your client has not yet completed their check. If the PEPs & Sanctions tab is red or green, this means that one of your colleagues has already manually reviewed the check.

Within the Safe Harbour tab, you will be presented with the ID Document and its results (and linking documents if you used Safe Harbour | Address | International Screening – Vendor) so you can make an informed decision if Safe Harbour has been met. As you can see with the example below, the individual has not scanned their NFC chip.

If you wish to pass or fail the Safe Harbour, click the 'Review now' button at the bottom of the screen. When pass/failing the check you will always have to write a comment, this is so there is a record of the change of status. This note will appear on the PDF.

You also need to tick the 'I confirm that this data is correct' to continue.

Got any questions?

If you have any questions please reach out to the Credas support team by logging a support ticket using the 'Submit a Ticket' button at the top of the knowledge base.

We are committed to continually improving our support resources for you. We would greatly appreciate your feedback below to help us enhance your experience.