Share codes

When you send a right to work/rent check to an individual, to meet the UK Governments regulations for digital checks using an IDSP, the individual will be asked to provide either a British/Irish passport or their share code.

In the instance that the individual has uploaded their share code, this share code will be presented to you within the Credas portal. You will be presented with the share code number within the right to work tab as can be seen below. You will need to obtain the settled status document and upload it to the individuals profile.

If you need help understanding the overall right to work results, please read our guide here.

Will an identity document be captured with a share code?

Where a non-UK/Irish citizen provides a share code for their Home Office online report, an identity document will not be requested. This is because the UK government sets out that the report itself is sufficient proof of identity and an identity document is not required. Our platform is configured to be compliant with this. Where you wish to deviate from the compliant specification, by asking that we capture an overseas passport alongside a share code, we are able to provide this to you upon you signing a waiver acknowledging the fact that deviating from compliant specifications may not provide you with a statutory excuse. To enable this journey called 'Employee Identity Check', please contact our team here. 

Will Credas obtain the settled status document for you?

By default, Credas will not obtain the settled status document for you, just the share code. Where you wish to deviate from the compliant specification, by asking that we capture the settled status document for you, you will need to sign a waiver acknowledging it will not provide you with a statutory excuse. To enable this function, please email sales@credas.com.

Can't upload the settled status document?

In the case that you are unable to upload a settled status document to an individuals profile, this is likely because the individual has not selected the share code option, and instead incorrectly selected the British/Irish passport route.

To solve this, and upload the settled status document to an individuals profile, you will either need to resubmit the check back to the individual or send them a new right to work check, and ensure they select the correct option.

Digital Identity Trust Framework results 

When a share code has been captured, and the settled status required to be obtained by yourselves, the digital identity trust framework will always appear as a fail. This is because Credas is not verifying the individuals identity or meeting the UK Governments digital right to work standards, if a British or Irish passport has not been provided. However, Credas can still verify the individuals liveness check. If you are looking to understand right to work results as whole, please read our guides here.

Got any questions? 

If you have any questions please reach out to the Credas support team by contacting us here

We are committed to continually improving our support resources for you. We would greatly appreciate your feedback on this article to help us enhance your experience.