Material Information

With Material Information now mandatory on all property listings, vendors are becoming frustrated with long and complicated forms that cause delays to getting their property on the market. Instead of dealing with paper forms, printed documents and emails, you can send the Material Information form directly to the vendor via Credas. 

Our online forms are fully compliant with NTSELAT's latest requirements, which consist of:

• Part A - Council Tax band, asking price and tenure;
• Part B - Physical characteristics, number/types of rooms, utilities & parking;
• Part C - Building safety, restrictions/rights, flood/erosion risk, planning permission, accessibility/adaptions and coalfield/mining.

Our Material Information forms also include an embedded declaration and e-signature solution that will capture the individuals signature . 

How do you send a Material Information form to an individual?

To send a Material Information form to an individual, you will simply need to send the Material Information journey, just as you would an AML journey.

To send a Material Information journey to an individual not already set up on the system, simply follow these steps here.

To send a Material Information journey to an individual already set up on Credas, follow these steps here.

How do you download the form?

Once the individual has completed their Material Information form (you can receive notifications to inform you once its been completed), you can view the answers and download the PDF by clicking into 'processes' as can be seen below and click into the Material Information form.

You will then be able to see the answers to the form, and you can download the PDF by clicking 'view PDF' at the top of the screen as highlighted below.

Alternatively, if you also want to download the land registry documents you have obtained via Credas on the same PDF as the Material Information form, please follow the below steps, and ensure you click 'process' PDF and toggle on 'use most recent checks'.

Material Information FAQs

How does Credas' solution help you comply with the latest NTSELAT Material Information requirements?

We aid you in gathering all necessary information directly from the vendor and HM Land Registry, producing a single report that covers Parts A, B and C of Material Information requirements. This information is available as a single, fully-branded pack that you can share with buyers.

Why should you use Credas to send out Material Information?

Putting a property on the market requires Estate Agents to carry out a number of checks and tasks to stay compliant. With Credas, you can gather all of this information at once, reducing the need for your customer to come into the office or log into many different platforms. Credas offers an all-in-one solution so you can request ID documents, AML checks, Materials Information, Source of Funds and even obtain land registry documents from one place. 

Not only does this save you time, but when using Credas for Material Information, your customers can complete the form on a desktop or smartphone, making it simple and easy. They can easily upload or photograph any additional evidence needed, saving you emails or printing/scanning of documents. Our Material Information forms also using smart logic so your customers will not have to see or answer any unnecessary questions. 

How long do the forms take to complete?

The time taken to complete the form will vary depending on how prepared the individual is, what information they have on hand and the nature of properties. To keep completion time to a minimum, we use smart capture to reduce the number of questions the individual has to answer.

How can you support individuals completing Material Information?

We recommend letting the individual know before you issue a Material Information form what the form entails and why it is needed. We recommend the individual ensures they have their documents related to their property on hand. Our Material Information solution is broken up into different forms, such as environment issues, property alterations and parking. Once each form has been completed and 'saved', the individuals answers will be saved, meaning they can pick up where they left off if they need a break. However, if they leave the form before pressing save, their answers will not save and they will have to repeat the section. We therefore recommend letting the individual know this, so they can ensure they are saving their answers and not having to repeat any information.

What are the penalties for failing to disclose Material Information to the buyer?

If an agent lists a property that omits Material Information, they could find themselves subject to financial penalty from either the redress scheme or in court as a consequence of breaching the Consumer Protection from Unfair Trading Regulations 2008. If you are unsure of your full responsibility when it comes to the provision of Material Information then we recommend you visit: Material Information - National Trading Standards 

Got any questions? 

If you have any questions please reach out to the Credas support team by contacting us here

We are committed to continually improving our support resources for you. We would greatly appreciate your feedback on this article to help us enhance your experience.